Lost & found on Korean subways
If you left something on a subway train or in a station, contact the lost & found center of the line you used. Here are the contacts for every line and how to search found items.
Contacts checked: 2026-09-30 · 한국어
What to do if you lose something on the subway
- Note where and when you lost itRemember the station where you got off, the time, the direction of the train (its destination) and, if possible, the car number. If you just left something on a train, tell the staff at the nearest station office right away.
- Call the line’s lost & found centerEach line is run by a different operator with its own lost & found center (see the list below). Many centers are open on weekday daytime only. Korea Travel Hotline 1330 can help with interpretation.
- Search found items onlineItems found on subways and trains are registered on the Korean police portal (Police Civil Service 24, formerly LOST112). The site is in Korean.
- Collect your item with IDBring your passport or other photo ID when you pick up the item at the center or police station.
Lost & found centers by line
| Line | Operator | Phone |
|---|---|---|
| Line 1 | Seoul Station–Cheongnyangni (Seoul Metro section): Seoul Metro / All other sections (Korail): Korail (Korea Railroad Corporation) | 02-6110-1122 |
| Line 2 | Seoul Metro | 02-6110-1122 |
| Line 3 | Seoul Metro | 02-6110-3344 |
| Line 4 | Seoul Metro | 02-6110-3344 |
| Line 5 | Seoul Metro | 02-6311-6765 |
| Line 6 | Seoul Metro | 02-6311-6766 |
| Line 7 | Jangam–Gwangmyeongsageori (Seoul Metro section): Seoul Metro / Kkachiul–Seongnam (Incheon Transit Corporation section): Incheon Transit Corporation | 02-6311-6766 |
| Line 8 | Seoul Metro | 02-6311-6765 |
| Line 9 | Gaehwa–Sinnonhyeon (phase 1): Seoul Metro Line 9 Corporation / Eonju–VHS Medical Center (phases 2–3): Seoul Metro | 02-2656-0999 |
| Gyeongui-Jungang Line | Korail (Korea Railroad Corporation) | 1544-7788 |
| AREX | AREX (Airport Railroad) | 1599-7788 |
| Gyeongchun Line | Korail (Korea Railroad Corporation) | 1544-7788 |
| Suin-Bundang Line | Korail (Korea Railroad Corporation) | 1544-7788 |
| Shinbundang Line | Shinbundang Line (Neotrans) | 031-8018-7777 |
| Ui-Sinseol Line | Ui-Sinseol LRT | 02-3499-5561 |
| Sillim Line | Sillim Line (Namseoul LRT) | 02-890-2227 |
| Gimpo Goldline | Gimpo Goldline | 031-8048-1799 |
| Seohae Line | Sosa–Wonsi section: Seohae Railroad / Ilsan–Sosa section (Korail): Korail (Korea Railroad Corporation) | 031-5183-2798 |
| GTX-A | GTX-A | 02-6048-7293 |
| Uijeongbu LRT | Uijeongbu LRT | 031-820-1004 |
| Yongin EverLine | Yongin EverLine | 031-329-3551 |
| Gyeonggang Line | Korail (Korea Railroad Corporation) | 1544-7788 |
| Incheon Line 1 | Incheon Transit Corporation | 032-451-3650 |
| Incheon Line 2 | Incheon Transit Corporation | 032-451-3650 |
| Busan Line 1 | Busan Transportation Corporation (Humetro) | 1544-5005 |
| Busan Line 2 | Busan Transportation Corporation (Humetro) | 1544-5005 |
| Busan Line 3 | Busan Transportation Corporation (Humetro) | 1544-5005 |
| Busan Line 4 | Busan Transportation Corporation (Humetro) | 1544-5005 |
| Donghae Line | Korail (Korea Railroad Corporation) | 1544-7788 |
| Busan-Gimhae LRT | Busan-Gimhae LRT | - |
| Daegu Line 1 | Daegu Transportation Corporation | 053-640-3333 |
| Daegu Line 2 | Daegu Transportation Corporation | 053-640-3333 |
| Daegu Line 3 | Daegu Transportation Corporation | 053-640-3333 |
| Gwangju Line 1 | Gwangju Transportation Corporation | 062-604-8554 |
| Daejeon Line 1 | Daejeon Transportation Corporation | 042-539-3939 |
Seoul
Line 1 ·Seoul MetroSeoul Station–Cheongnyangni (Seoul Metro section)
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
City Hall Station Lost & Found CenterLine 1 · Line 2
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Line 1 ·Korail (Korea Railroad Corporation)All other sections (Korail)
Korail customer center📞 1544-7788
Notes (1)
- Items found on Korail-run lines are kept at the station where they were found for up to a week and then handed over to the police.
Line 2 ·Seoul Metro
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
City Hall Station Lost & Found CenterLine 1 · Line 2
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Line 3 ·Seoul Metro
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
Chungmuro Station Lost & Found CenterLine 3 · Line 4
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Line 4 ·Seoul Metro
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
Chungmuro Station Lost & Found CenterLine 3 · Line 4
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Line 5 ·Seoul Metro
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
Wangsimni Station Lost & Found CenterLine 5 · Line 8
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Line 6 ·Seoul Metro
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
Taereung Station Lost & Found CenterLine 6 · Line 7
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Line 7 ·Seoul MetroJangam–Gwangmyeongsageori (Seoul Metro section)
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
Taereung Station Lost & Found CenterLine 6 · Line 7
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Line 7 ·Incheon Transit CorporationKkachiul–Seongnam (Incheon Transit Corporation section)
Incheon City Hall Station Lost Property OfficeIncheon Line 1 · Incheon Line 2
Line 8 ·Seoul Metro
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
Wangsimni Station Lost & Found CenterLine 5 · Line 8
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Line 9 ·Seoul Metro Line 9 CorporationGaehwa–Sinnonhyeon (phase 1)
Line 9 customer support center (call right after you lose something)📞 02-2656-0009
Dongjak Station Lost & Found CenterLine 9 (phase 1)
Notes (1)
- Line 9 is run by two operators: Gaehwa–Sinnonhyeon by Seoul Metro Line 9 Corporation and Eonju–VHS Medical Center by Seoul Metro.
Line 9 ·Seoul MetroEonju–VHS Medical Center (phases 2–3)
Seoul Metro customer center (24 hours; Korean voice menu — press 2 for lost & found, then the line number)📞 1577-1234
Sports Complex Station Lost & Found CenterLine 9 (phases 2–3)
Notes (1)
- After the centers close, items can be collected for a fee from T-Locker storage lockers at City Hall, Chungmuro, Wangsimni and Taereung Station; staff send the pickup details by text message.
Gyeongui-Jungang Line ·Korail (Korea Railroad Corporation)
Korail customer center📞 1544-7788
Notes (1)
- Items found on Korail-run lines are kept at the station where they were found for up to a week and then handed over to the police.
AREX (Airport Railroad) ·AREX (Airport Railroad)
AREX customer center📞 1599-7788
AREX Lost & Found Center
Gyeongchun Line ·Korail (Korea Railroad Corporation)
Korail customer center📞 1544-7788
Notes (1)
- Items found on Korail-run lines are kept at the station where they were found for up to a week and then handed over to the police.
Suin-Bundang Line ·Korail (Korea Railroad Corporation)
Korail customer center📞 1544-7788
Notes (1)
- Items found on Korail-run lines are kept at the station where they were found for up to a week and then handed over to the police.
Shinbundang Line ·Shinbundang Line (Neotrans)
Shinbundang Line lost & found📞 031-8018-7777
Shinbundang Line Lost & Found Center
Ui-Sinseol Line ·Ui-Sinseol LRT
Ui-Sinseol Line customer support📞 02-3499-5561
Ui-Sinseol Line lost property inquiries
Sillim Line ·Sillim Line (Namseoul LRT)
Lost property office
Gimpo Goldline ·Gimpo Goldline
Gimpo Goldline main number📞 031-8048-1500
Sau Station Lost & Found Center
Seohae Line ·Seohae RailroadSosa–Wonsi section
Choji Station Lost & Found CenterSosa–Wonsi section
Seohae Line ·Korail (Korea Railroad Corporation)Ilsan–Sosa section (Korail)
Korail customer center📞 1544-7788
Notes (1)
- Items found on Korail-run lines are kept at the station where they were found for up to a week and then handed over to the police.
GTX-A ·GTX-A
GTX-A customer center📞 1551-2979
Suseo Station Lost & Found CenterSuseo–Dongtan section
Seoul Station Station Lost & Found CenterUnjeongjungang–Seoul Station section
Gyeonggi-do
Uijeongbu LRT ·Uijeongbu LRT
Lost property office
Notes (1)
- Items not claimed within 7 days are handed over to the police.
Yongin EverLine ·Yongin EverLine
Yongin EverLine main number📞 031-329-3500
Samga Station Lost & Found Center
Gyeonggang Line ·Korail (Korea Railroad Corporation)
Korail customer center📞 1544-7788
Notes (1)
- Items found on Korail-run lines are kept at the station where they were found for up to a week and then handed over to the police.
Incheon
Incheon Line 1 ·Incheon Transit Corporation
Incheon City Hall Station Lost Property OfficeIncheon Line 1 · Incheon Line 2
Incheon Line 2 ·Incheon Transit Corporation
Incheon City Hall Station Lost Property OfficeIncheon Line 1 · Incheon Line 2
Busan
Busan Line 1 ·Busan Transportation Corporation (Humetro)
Busan Transportation Corporation call center (24 hours)📞 1544-5005
Notes (1)
- Items found on Busan Lines 1–4 stay at the station until 10:00 the next day, then go to the lost & found service center for 7 days before being handed to the police.
Busan Line 2 ·Busan Transportation Corporation (Humetro)
Busan Transportation Corporation call center (24 hours)📞 1544-5005
Notes (1)
- Items found on Busan Lines 1–4 stay at the station until 10:00 the next day, then go to the lost & found service center for 7 days before being handed to the police.
Busan Line 3 ·Busan Transportation Corporation (Humetro)
Busan Transportation Corporation call center (24 hours)📞 1544-5005
Notes (1)
- Items found on Busan Lines 1–4 stay at the station until 10:00 the next day, then go to the lost & found service center for 7 days before being handed to the police.
Busan Line 4 ·Busan Transportation Corporation (Humetro)
Busan Transportation Corporation call center (24 hours)📞 1544-5005
Notes (1)
- Items found on Busan Lines 1–4 stay at the station until 10:00 the next day, then go to the lost & found service center for 7 days before being handed to the police.
Donghae Line ·Korail (Korea Railroad Corporation)
Korail customer center📞 1544-7788
Notes (1)
- Items found on Korail-run lines are kept at the station where they were found for up to a week and then handed over to the police.
Busan-Gimhae LRT ·Busan-Gimhae LRT
No dedicated lost & found number could be confirmed for this operator. Tell station staff right away.
Notes (1)
- We could not confirm a separate lost & found number. Tell station staff right away and search found items on the police portal below.
Daegu
Daegu Line 1 ·Daegu Transportation Corporation
Banwoldang Station Lost & Found CenterDaegu Line 1 · Daegu Line 2 · Daegu Line 3
Daegu Line 2 ·Daegu Transportation Corporation
Banwoldang Station Lost & Found CenterDaegu Line 1 · Daegu Line 2 · Daegu Line 3
Daegu Line 3 ·Daegu Transportation Corporation
Banwoldang Station Lost & Found CenterDaegu Line 1 · Daegu Line 2 · Daegu Line 3
Daejeon
Daejeon Line 1 ·Daejeon Transportation Corporation
Government Complex Daejeon Station Lost & Found CenterDaejeon Line 1
Gwangju
Gwangju Line 1 ·Gwangju Transportation Corporation
Sotae Station Lost & Found CenterGwangju Line 1
Phone numbers and hours were checked on 2026-09-30 and may change. Staff usually answer in Korean.
Search found items and report a loss
Found items from subways, trains and taxis are registered with the police. Search them or report a loss on the police portal (Korean), or call 182 (police civil service call center, 24 hours).
Frequently asked questions
How long are lost items kept on the Korean subway?
Operators usually keep found items for up to 7 days and then hand them over to the police station, which keeps them for about 6 months. Contact the line’s lost & found center as soon as possible.
Can I get help in English?
Korea Travel Hotline 1330 (Korea Tourism Organization, 24 hours, interpretation in English, Chinese and Japanese; +82-2-1330 from abroad) can help you call a lost & found center in Korean.
Where can I search for found items online?
On Police Civil Service 24 (minwon24.police.go.kr), which took over LOST112 in January 2026. You can search found items and file a loss report there (Korean only).
Which lost & found center handles my line?
Each subway line has its own operator. Find your line in the list on this page — for example Seoul Metro runs Lines 2–8 and the Seoul Station–Cheongnyangni section of Line 1, Korail runs the rest of Line 1 and the Gyeongui-Jungang, Gyeongchun and Suin-Bundang Lines, and AREX runs the airport railroad.